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UK Holiday Schedule
Date Day Holiday Countries 1 Jan Sun New Year's Day National 2 Jan Mon New Year Holiday National 3 Jan Tue New Year Holiday Scotland* 17 Mar Fri St Patrick's Day Northern Ireland 14 ...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...
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Holiday Schedule
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Denmark Holiday Schedule
Date Day Holiday 1 Jan Sun New Year's Day 13 Apr Thu Maundy Thursday 14 Apr Fri Good Friday 16 Apr Sun Easter Sunday 17 Apr Mon Easter Monday 12 May Fri Prayer Day 25 May Thu Asc...
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WhistleBlowing Resources
Whistle Blowing. The General Data Protection Regulation (GDPR) is a European privacy regulation that aims to strengthen the security and protection of personal data in the European Union. The follo...
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New Parent Leave - UK
ZenHR have announced equalisation of leave for new parents at 16 weeks each. Note that this does not impact countries in which more than 16 weeks is the norm - 16 weeks for moms and dads who work a...